TIK.GE Online Booking

Privacy Policy

How LLC "Tik Gi" collects, uses, and protects your personal data.

1. General Provisions

LLC "Tik Gi" (hereinafter the "Company", "We") respects your privacy and is committed to protecting your personal data. This Privacy Policy (hereinafter the "Policy") explains how we collect, use, and protect your data when you use our application and website.

This Policy has been developed in accordance with the Law of Georgia "On Personal Data Protection."

2. Data Controller (Entity Responsible for Data Processing)

  • Company Name: LLC Tik Gi (I/C: 405766390)
  • Address: Georgia, Tbilisi, Vake District, Bzi Street, N1, Apt. N1
  • Email: contact@tik.ge

3. What Information Do We Collect?

We collect the following types of data:

  • Identification and Contact Data: First name, last name (optional), phone number, email address. This information is necessary for registration and receiving the service.
  • Technical and Device Data: Device model, operating system version, and software crash logs ("crash logs"). We collect this data for the purpose of the application's technical maintenance, functionality, and security.
  • "Cookies" and Authorization Technologies: Our platform uses only strictly necessary "cookies" and similar technologies (e.g., Session Tokens), which are mandatory for user login, session maintenance, and security. We do not use advertising or analytical cookies to track user behavior.
  • Financial Data: We do not store your bank card details. Payments are processed through our partner provider — Flitt (LLC Tpay; I/C: 402291220).

4. Purposes and Legal Basis of Data Processing

We process your data for the following purposes:

  • Provision of Services (Performance of Contract): Formulating bookings, connecting with the service provider/facility, and settling payments.
  • Service Improvement (Legitimate Interest): Resolving application errors and improving the user experience.
  • Marketing (Consent): Sending news and offers (only with your prior consent).

5. Data Sharing with Third Parties

We may share your data with the following parties:

  1. Service Providers/Facilities: To ensure the booking/service, your name, phone number, and email address are transferred to the respective service providers/facilities.
  2. Payment Provider (Flitt): To process financial transactions.
  3. Hosting Providers: Companies that provide server hosting (Cloud Hosting), data security, and storage for us.

6. Minors' Data

Our service is not intended for individuals under the age of 18. We do not intentionally collect personal data from individuals under 18. If we discover that a user does not meet the age limit, their account will be terminated.

7. Data Retention Period

We store your data as long as you have an active account on our platform, or for as long as necessary to fulfill obligations imposed by legislation.

8. Your Rights

To delete, correct, or request information regarding your data, please write to us at: contact@tik.ge.

9. Changes to the Policy

We reserve the right to update this Policy at any time. You will be notified of changes through the application or via email.

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